Tips and Techniques to Apply for a Healthy and Productive Workplace

Archive for the ‘Public speaking’ Category

More Tips to Ensure People Listen to Your Public Speaking

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Here’s a silly question – When you have to do any public speaking or make a business presentation, do you want people to listen, understand and accept what you say?

Of course you do, otherwise you wouldn’t have taken the time preparing what to say and lose sleep worrying about it.

However, have you ever considered that people may not be listening to you when you’re Speaking?

If you bear in mind, that you could be making a business presentation that leads to a big sale or a contract, then non listeners could be a bit of a problem.

So let’s consider some of the reasons people stop listening or don’t even start in the first place:

  • They could be nervous or tense
  • They can’t hear you
  • They can’t see you
  • They can’t understand or they’re confused
  • They don’t understand the jargon or the technical words
  • They don’t like the look of you
  • They’re physically uncomfortable – too hot, too cold or too stiff
  • They know what’s being said
  • They’re bored or tired
  • They’re distracted by the visual aids
  • They’ve just remembered they’ve left a tap running
  • They’ve fallen in love with the person in the next row
  • They’re thinking about what you said two minutes ago

These are only some of the reasons people don’t listen and you might think I’m exaggerating the problem.

However, if you’re giving an important business presentation then you’d better be sure you have the audience’s full attention.

The average adult has an attention span of about five to seven minutes, so it’s really easy to lose them.

A boring start to a presentation, looking unsure or nervous, and hiding behind a lectern will cause your audience to drift off in their mind.

So it’s important to start any presentation with a bang and keep moving.

Remember the old tell’em story! Tell’em what you’re going to tell’em, then tell’em, then tell’em what you’ve told’em

It makes sense to ensure people can hear so make sure your voice is loud and clear. Talk to the people in the back row and the people in the front row will stay awake!

It’s also important not to use jargon, buzz words or technicalities. Remember KISS – Keep It Simple Speaker!

Also make sure you can be seen by everyone in the room so stand up, don’t sit, don’t slouch and don’t hide behind the lectern.

Look at the audience individually when you speak, not the screen, the walls, the ceiling or out the window.

Make sure you look the part by your dress and posture?

And don’t forget to look friendly and worth listening to.

Your visual aids need to enhance what you say and not distract your audience.

Don’t be afraid of repeating yourself; just empathise the main facts of your presentation in a different way.

The one thing that’ll stop an audience in its tracks is passion. This is what makes them want to employ you, to accept what you’re proposing and make them want you to marry their son or daughter. Couple this with some
energy and enthusiasm and you have the makings of a great public speaker.

After all, you do want them to listen to you, don’t you?

And if you want to listen to this article or download it to your MP3 player, please – click this link

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Don’t Take Chances With First Impressions

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Are you aware of how quickly people will form an opinion about you?

A few years ago there was a television commercial for a major health insurance company. The strap line of this commercial was – You Are Amazing! It made the point that every human being is unique and totally different from any other on the planet. People are such wonderful, complex and complicated individuals. Our bodies are all constructed differently, and our minds, even more so!

When we meet and interact with other individuals we exchange all sorts of information. This is communicated by the words we use, our tone of voice and our body language. Research by psychologists suggests that we all make about eleven decisions about other people within two minutes of meeting them. We decide whether we like the other person, what their background is, how intelligent they are, how positive or negative, how successful, and other factors that are important to us as individuals. We tend to stick with these decisions until proved otherwise.

I read a report in the media, just before the Wimbledon tennis tournament in 2008. It was suggesting that many people didn’t want Andy Murray, the Scottish tennis player, to do well in the tournament. These people said that they didn’t like him, based on seeing him interviewed on TV or playing tennis. They felt he was too dour and lacked personality. Some people even suggested that he would be a difficult person to deal with.

This fast decision making process, based on very little information, and be it right or wrong, is one of our built in programs.

When our cavemen ancestors were wandering around, club in hand, in a hostile environment; they often came upon other cavemen and scary creatures. In order to survive, they had to make quick decisions – ‘Do I strike up a conversation with this other creature, do I make a run for it, or do I bash them with my club?

So, be very much aware; when someone meets you for the first time, or speaks to you on the phone; they are making several decisions about you, just as you are making decisions about them. They may even be deciding within seconds if you’re a difficult person, and of course, you may also come to the same decision.

At this point; you may be saying to your self – ‘That’s just too bad, because I am as I am; that’s my personality. I was born this way, I was brought up this way, and there’s not much I can do about it.’ Well there is!

Let me explain; this isn’t about your personality, it’s about behaviour and thoughts. Behaviour and thoughts are learned and they can be unlearned and replaced with something else.

More information in this new book -

Take charge of your behaviour and don’t take chances with your first impression.

Successful Managers Believe in Themselves

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Do you have belief in your abilities as a manager?business team - man standing out

Belief is dependent on how we control our mind and the conversations we have with ourselves. Belief in yourself is what drives your motivation and that in turn generates the energy to succeed. A manager who doesn’t have belief in themselves or in what they are doing is going to find life very difficult. Of course it can be challenging to retain a belief in yourself when you’re under pressure from your manager and your team.

Some years ago I was working for a brewery in the UK. (Yes I did get lots of samples to take home) One day my manager, the Director of Sales, handed me a new challenge. The customer service telesales team were doing a mediocre job but had the potential to do much more, as far as bringing in more sales. He told me to sort it out.

I inherited a totally de-motivated team of fourteen telesales agents and a supervisor. Their job was to phone customers in hotels, bars and restaurants and process their orders for beer, wine and other drinks.

John, the distribution manager I was taking over from, briefed me on my new team. “They’re a truculent bunch and they’re always whingeing. There are always two or three of them off sick at any one time, and you’ll never get them to sell promotions.”

As you’ll gather, it took a great deal of self-belief on my part to turn this team around. I was continually hearing from them, and sometimes my manager – “You can’t do that Alan,” or “That’ll never work,” or “We’ve never done it that way before.” I had many discussions with my manager and other senior managers regarding things I wanted to do to improve this team.

I won some battles and I lost a few. However I held onto my belief that I could make this team successful. It took me about six months to start turning things around – but I did it using the skills and techniques that you’ll find in – How to be a Motivational Manager.

It’s tough to hold onto belief in yourself when your manager and your team are telling you about all the things you can’t do but you must get that positive self-talk going and believe in yourself.

You can listen to this post or download it to your MP3 player - here.

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Public Speaking Tip

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If you’re ever asked to speak anywhere, and there is someone who’ll introduce you, make sure you write your own introduction. Don’t leave it until the day and have a ‘word in the chairman’s ear.’

He or she will inevitably get it wrong. They’ll mangle your name, make up stuff that will embarrass you, and generally make a mess of your introduction.

I was once introduced at business meeting by a lady who said: “Please welcome Alan Fairweather who I hear is very funny!”
The thing was that I wasn’t prepared to be funny; I believed they wanted some useful business advice, not a comedy turn. I certainly learned from that one. (And yes; I am funny!)

Write out your introduction exactly as you want it to be heard – large type, double spaced and easy to read. Underline any points you want empathised and explain what you want to the chairman.

This is no guarantee of success however; I attended a recent event where I was the main speaker. I offered my introduction to the chairman and he said, “It’s all right, I won’t need that I’ve already done some research on you and I’ve written your introduction.
Nothing I could do about it; so he went on to introduce me in a way that even I didn’t know who he was talking about.

You have been warned!

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